I am Uriel Castro, the Floor Manager at Woodchuck’s for two and a half years now. I really see myself as a jack-of-all-trades with emphasis on providing our sales staff the support they need to do their job to the best of their ability. I also focus on maintaining great customer service standards since it is one of the primary characteristics that keeps Woodchuck’s a step above the competition.
I have 25 years of leadership and customer service experience. I spent most of my career leading and pioneering non-profit work in many countries around the world. Just before joining Woodchuck’s, I had the privilege of working for Marriott for 10 years, a company well known for its strong customer service. After meeting Doug through a leadership networking event in 2017, I felt that our paths would eventually cross again and we might even end up working together. In 2019, I met with Doug again and after hearing his vision for Woodchuck’s and his heart to serve, I was sold and came on board in June of 2019.
In my free time, I enjoy spending time with my wife Michelle and daughter Chloe. I also enjoy running and traveling when time permits.
“My favorite thing about working for Woodchuck’s is the amazing team I get to work with. I also love the leadership team’s heart to serve and to do whatever it takes to make sure our employees and customers feel well taken care of.”